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Politeness

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Written Japanese

N4  ·  Politeness

Humble verbs

humble language (kenjougo)

Special verbs that lower you and your side, so that the other person stands higher.

Humble language, 謙譲語(けんじょうご), is the mirror image of honorific language. Instead of raising the other person, you lower yourself — and with you your family and, at work, your company. The commonest actions again have verbs of their own: 参(まい)る "go, come", おる "be", 申(もう)す "say, be called", いたす "do", いただく "eat, drink, receive", 伺(うかが)う "visit, ask", 拝見(はいけん)する "see", お目(め)にかかる "meet", 差(さ)し上(あ)げる "give".

They fall into two kinds. Some lower you towards the person your action concerns: you 伺(うかが)う a teacher's office, 拝見(はいけん)する a client's letter, お目(め)にかかる the president. Others simply make your own words formal towards the listener, whoever the action concerns: 参(まい)る, 申(もう)す, いたす, おる. That is why a station announcement can say that a train 参(まい)ります.

Humble verbs are almost always used with ます: 参(まい)ります, 申(もう)します, おります, いたします. And ている becomes ております: 父(ちち)は銀行(ぎんこう)で働(はたら)いております.

The mistake to avoid is using a humble verb for what the other person does. Shop staff who say いただいてください to a customer are telling the customer to humble themselves; the customer 召(め)し上(あ)がる. The question to ask before every keigo verb is the same: who is acting? You and your side — humble. The person you respect — honorific.

The form

each row: plain → honorific → humble普通(ふつう)→尊敬語(そんけいご)→謙譲語(けんじょうご)
go, come行(い)く・来(く)る→いらっしゃる→参(まい)る
beいる→いらっしゃる→おる
say, be called言(い)う→おっしゃる→申(もう)す
doする→なさる→いたす
receiveもらう→お受(う)け取(と)りになる→いただく
visit訪(たず)ねる→お訪(たず)ねになる→伺(うかが)う
ask聞(き)く→お聞(き)きになる→伺(うかが)う
see, read見(み)る→ご覧(らん)になる→拝見(はいけん)する
meet会(あ)う→お会(あ)いになる→お目(め)にかかる
give (to somebody above you) — humble onlyあげる→差(さ)し上(あ)げる
know知(し)っている→ご存(ぞん)じだ→存(ぞん)じている

The rules one by one

  1. Use humble verbs for your own actions when they concern somebody you respect.

    明日(あした)、先生(せんせい)の研究室(けんきゅうしつ)に伺(うかが)います。I will come to your office tomorrow, Professor.

  2. 参(まい)る, 申(もう)す, いたす and おる make your own words formal towards the listener.

    私(わたくし)は東京(とうきょう)から参(まい)りました。I have come from Tokyo.

  3. In humble speech, ている becomes ております.

    父(ちち)は銀行(ぎんこう)で働(はたら)いております。My father works at a bank.

  4. Never use a humble verb for the actions of the person you respect.

    どうぞ、温(あたた)かいうちに召(め)し上(あ)がってください。Please eat it while it is hot.

  5. Your family and your company count as your side when you speak to outsiders.

    母(はは)もよろしくと申(もう)しておりました。My mother also asked me to give you her regards.

A closer look

Lowering yourself to raise the other

Respect in Japanese is a matter of distance between two people, and there are two ways to make it bigger: lift the other person or lower yourself. Honorific and humble verbs are those two moves, which is why so many actions have a pair — いらっしゃる and 参(まい)る, おっしゃる and 申(もう)す.

English has traces of the same idea in "may I" and "I would like to", which make the speaker's wish smaller. Japanese builds it into the verb itself, and expects it whenever the situation is formal, whatever you happen to be saying.

How to spot it

  • 参(まい)ります
  • 申(もう)します
  • おります
  • いたします
  • いただく
  • 伺(うかが)う
  • 拝見(はいけん)する
  • お目(め)にかかる

Example sentences

初(はじ)めまして。リー・ミンと申(もう)します。How do you do. My name is Li Min.

お手紙(てがみ)、拝見(はいけん)しました。I have read your letter.

来週(らいしゅう)の会議(かいぎ)には私(わたくし)が参(まい)ります。I will attend next week's meeting.

先生(せんせい)からいただいた本(ほん)を大切(たいせつ)にしています。I take good care of the book my teacher gave me.

明日(あした)の午後(ごご)、そちらに伺(うかが)ってもよろしいでしょうか。Would it be all right if I came by tomorrow afternoon?

社長(しゃちょう)には以前(いぜん)、パーティーでお目(め)にかかりました。I met the president once before, at a party.

7 more example sentences

その件(けん)は私(わたくし)がいたします。I will take care of that.

父(ちち)は今(いま)、出(で)かけております。My father is out at the moment.

一(ひと)つ伺(うかが)ってもよろしいですか。May I ask one thing?

その件(けん)はよく存(ぞん)じております。I am well aware of that matter.

それでは、お先(さき)に失礼(しつれい)いたします。Well then, I will be leaving now.

資料(しりょう)を拝見(はいけん)してもよろしいでしょうか。May I look at the documents?

先生(せんせい)にお礼(れい)の手紙(てがみ)を差(さ)し上(あ)げました。I sent my teacher a letter of thanks.

Worth knowing (2)
  • A train that humbly arrives

    Because 参(まい)る is about the listener rather than about whoever arrives, it is used for things that have no rank at all. Station announcements use it for trains, and hotel staff use it for the taxi that has come for you (お車(くるま)が参(まい)りました): the politeness is aimed at the passengers and the guests.

    まもなく、三番線(さんばんせん)に電車(でんしゃ)が参(まい)ります。The train will shortly arrive at platform three.

  • いただきます before a meal

    The word everybody says before eating is the humble verb いただく, "to receive". It thanks whoever made the meal possible — the cook, the person paying, and in older readings the food itself. It is said by the eater, about their own eating, which is exactly why it cannot be said to a guest.

    おいしそう!いただきます。That looks delicious! Let's eat.

The trap English speakers fall into

Watch out

いただく sounds polite, and that is the trap: it is polite because it lowers the eater. Said to a customer, it asks the customer to humble themselves. What the customer does takes the honorific 召(め)し上(あ)がる; いただきます is what you say about your own meal.

Wrong:お客様(きゃくさま)、どうぞいただいてください。
Right:お客様(きゃくさま)、どうぞ召(め)し上(あ)がってください。

Ask who is acting: you and your side are humble, the person you respect is honorific.

Your turn

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